Q- What product comes in Verrnon?

Ans. On our website you can get Brief, Trunk, Knit Pant, Knit Shorts, Polo T-shirt, Bermuda, Boxer Shorts, Checks Boxer Shorts, Gym vest, Sleeve Vest, Full Sleeve Vest, Sports Vest and Graphic T-shirt etc.

Q. What is the price point of the Vernon products?

Ans. We have mentioned detailed prices on our website. We recommend you to visit the website and check the updated price.

Q- What does assorted colour mean?

Ans. - Same style but different colours.

Q - I am not sure which product to buy. Can you please help me out?

Ans. - Sure! We are always available between 10 AM to 6 PM. We will help you choose the best fit and best products. Kindly, call us at 022-79697364 and one of our product specialists will guide you.

Q. - I don't know how to place my order.

Ans. - Follow these steps:

• Select the product
• Select the size
• Pick the colour
• Click ADD TO CART
• Click on PLACE ORDER
• Enter your shipping details
• Select the mode of payment
• Note your order number
• Alternatively, you can always Contact US and one of our associates will help you to place an order.

Q.- How do I register with Verrnon?

Ans.- Follow these steps to register:

• Click My Account / Login at the top right corner of the page
• Click on Login
• If you are registering the first time then click on the new customer register account and continue
• Enter your details
• Click on the privacy policy box
• Click Continue
• You are now registered with Vernon.
• Alternatively, use your Facebook account or Google account

Q.-I have forgotten my login password, what do I do?

Ans. - Please click "Forgot Password" on the login page at the right corner & enter your email id and click on continue. You will receive a link in your mail to help you reset your password.

Q.-I got an error while placing the order. I’m not sure if the order is placed.

Ans. - For every successful order, you will receive an email and an SMS confirming the order. If in case the order was not placed successfully, we request you to place the order again.

Q.- How do I track my order.

A,- Follow these steps:

• If you are a registered customer with us, you can always login into your account and you will be able to see the status of your order.
• If you are a non-registered customer, click on the link and you will be able to see the order history or you can contact to customercare@jayashima.com or info@verrnon.com

Q.- Can I see the products before I accept the courier?

Ans- We do not have an open delivery facility at this point of time. In case you are not happy with the item received, you can raise a return request through the Link

Q.- How do I cancel my order?

Ans. - An order can be cancelled via your Vernon account page until the order is shipped out. Go to the order history page and cancel the order.

In case the order is already shipped out, please write to us via the Contact us page. We will initiate the cancellation process.

Q.- Can I change my shipping address/Contact details after I have placed my order?

Ans.- We can certainly change the address in case the order is not yet shipped from our end. Contact us to get it changed. If the order is already shipped out, we will not be able to make any changes.